Privacy Policy
Need help?
In this section, you can address common questions efficiently.
Are your products handmade?
Many of our accessories are handcrafted and carefully finished to ensure quality and attention to detail.
Are the colours exactly the same as shown?
We try our best to represent colours accurately. Slight variations may occur due to lighting and different screen settings.
What payment methods do you accept?
We accept all major online payment methods available during checkout.
How can I contact Veil & Ribbon?
You can reach us through our Contact page, Instagram, or WhatsApp. We'll get back to you as soon as possible.
Do you restock sold-out products?
Some designs are restocked, while limited-edition collections may not return. Follow us on Instagram to stay updated on new launches and restocks.
Frequently asked questions
Here are some common questions about our company.
Yes! We currently deliver across India. Shipping charges and delivery timelines are calculated at checkout.
Orders are typically dispatched within 2–4 business days. Custom or made-to-order pieces may require additional processing time.
Due to the nature of our products, we do not accept returns for hygiene reasons. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Yes! We accept select custom requests for events, gifting, and special occasions. Reach out to us before placing your order.
Store your accessories in a dry place away from direct sunlight and moisture. Avoid contact with water, perfumes, and hairsprays to help preserve their beauty.